Privacy Policy
Last updated:
1. Data controller
Gloxarelsrblix
3 Scotland Rd, Stanwix, Carlisle CA3 9HR, Great Britain.
2. Geographic and topic scope
This website and our services are directed at users in the United Kingdom and the European Economic Area (EEA). The site concerns dietary supplements (food supplements) only. We do not make medical claims; our products are not medicines and are not intended to diagnose, treat, cure or prevent disease. Our advertising and content comply with applicable advertising standards, including Google Ads policies for health and supplements: we do not use prohibited medical claims, guarantees, or exaggerated promises.
3. Purpose of processing
We process personal data to: respond to your enquiries and orders, send order confirmations, provide customer support, comply with legal obligations, and, where you have consented, send marketing communications. We do not use your data for automated decision-making or profiling.
4. Legal basis
Processing is based on: performance of a contract (orders and support), your consent (marketing, non-essential cookies), and our legitimate interests (site security, analytics where applicable). Where we rely on consent, you may withdraw it at any time.
5. Categories of data
We may collect: name, email address, phone number, delivery address, and messages you send. We also collect technical data (IP, browser type) necessary for the operation and security of the site.
6. Retention
We retain data for as long as necessary for the purposes above: typically up to 6 years for order-related data for legal and accounting requirements; contact form data until the matter is closed and any follow-up period we specify; marketing data until you withdraw consent or object.
7. Your rights (GDPR)
You have the right to: access your data, rectify it, erase it (where applicable), restrict processing, data portability, object to processing, and withdraw consent. You also have the right to lodge a complaint with a supervisory authority (e.g. the ICO in the UK). To exercise these rights, contact us using the details below.
8. Security
We use appropriate technical and organisational measures (e.g. HTTPS, limited access, secure storage) to protect your data against unauthorised access, loss or alteration.
9. Contact
For privacy-related requests: Gloxarelsrblix, 3 Scotland Rd, Stanwix, Carlisle CA3 9HR, Great Britain. Email: info@gloxarelsrblix.world (for general and privacy enquiries).